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Remote Support for Windows

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Remote Support for Mac

RemotePC Support

Kumatech Inc. technical support

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Managed Services Second Tier Alerting

Monitored Services Last State View

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Support tools & links

Barracuda Networks Load Balancers for Internet & application servers, etc.
F5 helps organizations meet the demands of relentless growth in applications, users, and data.
Catalyst 2948G-L3 Sample Configurations – Full Device Configurations
Juniper Netscreen ScreenOS Software Documentation
Dell PowerConnect 3400 Series CLI Reference Guide
Dell PowerConnect 34XX User’s Guide
 Dell PowerConnect 34XX Systems User’s Guide Addendum
Dell PowerConnect Switches in VoIP Deployments
Top 5 Reasons to choose Microsoft Hyper-V™ R2 SP1 over VMware vSphere 5
Cisco SFE SGE Managed Switches Administration Guide
Microsoft Network Monitor 3.4  Tool to allow capturing and protocol analysis of network traffic.
http://www.monitor.us/free-IT-system-monitoring IT systems monitoring from the Cloud
Dell Enterprise Networking
TFTPD32 Tftpd32 is a free, opensource IPv6 ready application which includes DHCP, TFTP, DNS, SNTP and Syslog servers as well as a TFTP client.
MSTP INTEROPERABILITY OF THE DELL POWERCONNECT 6200 SERIES SWITCHES
Dell PowerConnect™ 6200 Series Configuration Guide
Dell PowerConnect 6200 Series System CLI Reference Guide
Microsoft SyncToy 2.1a free application that synchronizes files and folders between locations.
NSRP (High Availability) Resolution Guides for Netscreen, ISG, SSG)
Sysinternals Suite
Speed test Internet you connection
Kumatech Subnet Calc Subnet Calculator
Kumatech FTP Support Files, Programs
Microsoft Security Essentials (Free AntiVirus)
Virus Threats Virus and Trojan removal tools
Critical Updates Microsoft Windows
Spy-ware Removal download free tool
“Tweak” computer performance settings
16 of the biggest VMWare HA and DRS configuration mistakes
Dell PowerConnect Series Switches -54xx 62xx Equallogic iSCSI Tuning
Equallogic Host Integration Tools for VMware Installation Guide
Best Practices for Deploying VMware and Dell EqualLogic
Dell EqualLogic Configuration Guide A guide to building an iSCSI based SAN solution with Dell™ EqualLogic™ PS Series Arrays
Microsoft Exchange Solutions on VMware
Top 10 Best Practices for VMware Data Protection
VIM VMware Virtual Infrastructure Methodology
VMware vSphere vMotion Architecture, Performance and Best Practices in VMware vSphere 5
vsphere-esxi-vcenter-server-50-storage-guide.pdf – iSCSI setup
vSphere-esxi-vcenter-server-50-availability-guide.pdf – HA setup
vsphere-esxi-vcenter-server-50-networking-guide.pdf
vsphere-esxi-vcenter-server-50-troubleshooting-guide.pdf
vsphere-esxi-vcenter-server-50-virtual-machine-admin-guide.pdf
vsphere-esxi-vcenter-server-50-host-management-guide.pdf
vsphere-esxi-vcenter-server-pubs.html
vmware.com KnowledgeBase
Montreal area VMware User Group
vsphere-esxi-vcenter-server-50-monitoring-performance-guide.pdf  esxtop is described starting in section 7, pg. 45
Interpreting esxtop Statistics doc file that provides additional information on collecting and interpreting the stats (It was designed for 4.1 but is very relevant for 5 as well
http://kb.vmware.com/kb/1008205 – “Using esxtop to identify storage performance issues”
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Public NTP Primary (stratum 1) Time Servers

1. ntp.cpsc.ucalgary.ca (136.159.2.2) Location: University of Calgary, Calgary, Alberta, Canada
2. ntp1.cmc.ec.gc.ca Location: Canadian Meteorological Centre, Dorval, Québec, Canada
3. ntp2.cmc.ec.gc.ca Location: Canadian Meteorological Centre, Dorval, Québec, Canada
4. tick.utoronto.ca (128.100.103.252) Location: University of Toronto, Toronto, Ontario, CANADA
5. time.chu.nrc.ca (209.87.233.53) Location: National Research Council of Canada, Ottawa, Ontario, Canada
6. time.nrc.ca (132.246.168.148) Location: National Research Council of Canada, Ottawa, Ontario, Canada
7. timelord.uregina.ca (142.3.100.15) Location: University of Regina, Regina, Saskatchewan, Canada
8. tock.utoronto.ca (128.100.100.128) Location: University of Toronto, Toronto, Ontario, CANADA
9. ntp2.mainecoon.com (63.192.96.3) Location: Quincy, California
10. ntp1.sf-bay.org (207.126.97.57) Location: San Jose, CA